Our Team

Elena

Office Assistant & Client Support Specialist

Elena is a dedicated office assistant and client support specialist, committed to providing efficient, friendly, and professional service. She plays a key role in ensuring smooth daily operations by handling phone calls, responding to emails, and assisting clients with interpretation services. Fluent in English, Bulgarian and Italian.

With a strong focus on customer care, Elena is always ready to help, ensuring that clients feel supported and understood. Her ability to communicate clearly and assist with multilingual interpretation allows her to bridge language gaps and make services more accessible to those in need.

At Biurokrat, she is responsible for coordinating client interactions, managing inquiries, and facilitating smooth communication between individuals and service providers. Her attentiveness, patience, and problem-solving approach make her an invaluable part of the team.

Outside of work, Elena enjoys spending time with friends, riding her motorbike and exploring new places.